Frustrations Rise as Mail Delays and Missing Checks Plague Palmetto, Georgia Residents

Frustrations Mount Over Mail Delays in Palmetto, Georgia

In the bustling city of Palmetto, a disturbing trend is affecting local businesses and citizens alike. Over the past several months, the new Regional Processing & Distribution Center (RP&DC) that serves the metro Atlanta area has been plagued by significant delays, missing mail, and even strange occurrences surrounding checks that never seem to reach their intended destinations. Many folks are growing increasingly frustrated, especially those who rely on the postal service for critical correspondence and payments.

Growing Concerns from Local Residents

To date, more than 1,000 viewers have reached out to us with their postal problems, expressing deep concerns about lost packages, misdirected mail, and prolonged wait times. Among these is Christy Burger, a business owner who runs a commercial concrete company called Solid Source Foundations. After experiencing several issues with delayed deliveries, she made the switch from UPS to FedEx, but recently decided to give the USPS another try, hoping for improved service.

However, the switch back to the postal service took a turn for the worse when Burger’s company sent out a check that would soon become the center of an alarming investigation. “Some of the mail had seemed to be arriving in a more timelier fashion,” Burger mentioned. This optimism was short-lived, as she soon found herself in an unsettling predicament.

A Missing Check Becomes a Major Headache

Earlier this month, Burger reached out to a vendor who had agreed to accept a check via USPS. After mailing it out, she noticed that her bank account showed the check had cleared. Yet, when she followed up with her vendor, she was met with a perplexing response.

“I put it in the mail, saw it clear the bank and then last week she contacted me and said we still don’t have the check,”

Burger recounted, expressing her disbelief. Concerned, Burger logged back onto her banking site and was taken aback. “I viewed the check from the account and it has been altered, it was no longer paid out to my vendor,” she explained in dismay. Instead of her vendor’s name, the check appeared to have been made out to someone completely different—someone named Destiny Seay with a Florida address she had never heard of.

Pursuing Justice Through Law Enforcement

Immediately alarmed, Burger reached out to the Cherokee County Sheriff’s Office where her business is based. Upon investigation, the detective she spoke with revealed a troubling pattern. “It appeared our check had never left the Palmetto processing facility once it arrived,” Burger recalled. It turns out that similar cases had been reported, with multiple checks just like hers going missing or being altered while in the USPS system.

According to the detective, the checks likely underwent some sort of alteration before being deposited into an unknown account. “He said that there had been several other checks, or cases similar to ours where all these checks were going to the Palmetto Facility and not leaving,” Burger shared. This alarming infraction appears to be a systematic problem emerging from the facility.

Alerting the Community

Now, Burger hopes that by sharing her story, she can alert other business owners and individuals in the area to stay vigilant and protect themselves from potential fraud. If anyone thinks they might have been affected, she encourages them to reach out to their local law enforcement agencies.

The situation in Palmetto serves as a reminder that while we often take our postal service for granted, challenges like these can shake our trust and lead to anxiety over something as simple as sending a check. Time will tell how USPS resolves these mounting issues, but for now, residents remain on high alert.