In the bustling city of Atlanta, a property owner is taking on one of the most confusing water bill cases we’ve ever seen. It all started when Gail Mapp inherited a vacant building, which had been sitting empty for over a decade. You’d think that a building without running water wouldn’t rack up a huge bill, but in Gail’s case, the numbers tell a different story — an astonishing $81,000 bill!
Gail, who was dealing with a heavy heart after a family loss, had no idea that her inherited property would lead to a financial nightmare. The building, a former ceramics shop, was in disrepair and had been uninhabitable for about 15 years. When we visited, she pointed out the plumbing, emphasizing that there was no running water, no swimming pool, no irrigation system — nothing that could explain such a massive charge.
For years, Gail thought she was simply paying a small account maintenance fee of $13.12 each month, unaware that this was linked to the water department. Then, out of the blue in 2023, she started receiving exorbitant bills that piled up to that jaw-dropping total of $81,082. After appealing the bill, she managed to recoup a few thousand dollars but was still left with a balance close to $76,000.
Prompted by the sky-high charges, Gail enlisted the help of attorney Monica Owens. They decided to take their fight to the Fulton County Superior Court, asserting that the city’s Department of Watershed Management had clearly made a mistake. “The property has no water usage,” Owens pointed out emphatically in court. “If there was a leak causing such usage, you’d think there’d be noticeable damage!”
Gail wasn’t alone in her fight; her attorney highlighted that the city replaced the property’s water meter in December 2022. This sparked interest because right after that replacement, the building was suddenly billed for thousands of gallons of water — including an outrageous $16,000 bill. “If there was truly that much usage, the ground would’ve caved in,” Owens argued, trying to make sense of the seemingly absurd situation.
During the court hearing, Judge Emily Richardson raised some valid questions about the bizarre timing of the sudden huge bills and the change of the water meter. The city’s senior attorney Tracey Hackett seemed at a loss for an explanation. At one point, the judge asked, “Are you saying that the moment that the register was changed, the leak was fixed, and everything just went back to normal?” Hackett defended their position, stating that they could have turned off the meter, suggesting that she didn’t believe it was a matter of faulty equipment.
Yet, despite all the evidence presented, nobody could pinpoint exactly where the estimated 2.6 million gallons of water had actually gone. Mysteriously, after the last meter change, the monthly bill settled back down to the original $13.12 amount. It left everyone scratching their heads. How did figures jump from nothing to colossal amounts and then drop back to normal?
The legal back-and-forth centered around the reality of faulty equipment and whether the city is truly using reliable meters. Owens asserted that proving the city’s meter was broken might just be an impossible task. With ongoing tensions, the whole scenario felt like a really perplexing puzzle that needed to be solved, but without any clear answers in sight.
As it stands now, Judge Richardson is considering the case, and both parties await her decision. Until then, this perplexing tale of water bills serves as a reminder of how not everything in the world of utilities is as straightforward as it seems. The community will surely be watching closely to see how this incredible situation unfolds.
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